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Support
This is the support page for irodori-labo's timer app for children (Visual Timer for Kids: Mieru).
Frequently asked questions
The end sound does not play when the app is closed
Please allow notifications for the app in your device settings. On iPhone: Settings → Notifications. On Android: Settings → Apps → Notifications. On Android, battery saving settings can delay notifications.
I can't open the settings
Settings are for parents. Tap the parent button at the top right, then enter the number shown in words using the number buttons.
How do I turn off the lock?
On the locked screen, tap the parent button at the top right and enter the number shown in words.
I want to use my purchase on another device
On a device signed in with the same Apple ID or Google account, open the parent settings, go to the "Unlock all" section, and tap "Restore purchase".
Will my records be deleted?
Updates do not delete them. Records are kept only on the device and are removed if you delete the app.
Contact
Contact form: https://contact.irodori-labo.com/
Email: info@irodori-labo.com (English is fine)
Privacy policy: /kidstimer/en/